23 Feb Additional 12 kg Roaster Installed in Gimpo

Today’s post is a quick sketch of an additional installation of our SIEBENSTER roasting machine.
We worked up a real sweat on this one, but it was a moving and special equipment setup.

At a customer that has recently been actively running a large-scale roasted bean supply business in the Seoul metropolitan area,

we have installed an additional SIEBENSTER 12 kg roaster and just returned.

This is a customer that has already adopted our brand’s high-capacity 30 kg-class plant model as its main equipment and is operating it successfully.

Seeing the 12 kg roasting machine perfectly set up and settled side by side in the newly prepared space,

it truly felt like a showroom dedicated to our brand, just as the CEO remarked with a laugh. It was a day of great pride and honor for us.

A Repeat Purchase by an Existing Customer: Proof of Complete Trust in the Product

For those who run a coffee business professionally,

and especially for a factory that must produce an enormous volume of roasted beans every day and deliver them to its accounts, adding expensive large-scale equipment is inevitably a careful decision on which the company’s fate hangs.

Even so, it means a great deal that they chose a SIEBENSTER roaster once again, following the equipment they were already using.

This goes beyond the achievement of simply installing one more machine:

it is proof of the customer’s deep trust in the overwhelming performance of the products we build with care and in our headquarters’ close-contact service.

Having run the existing 30 kg-class large roasting machine every day, the customer experienced firsthand

its unwavering mechanical stability and excellent results, and that confidence is what made this decision possible.

Solid Wings for Business Growth: Diversifying the Lineup

Since first adopting our equipment, the customer who added equipment this time has been achieving remarkable results in the roasted bean supply business every year.

In addition to the 30 kg model, which reliably handles large franchises and bulk supply,

they have brought in the 12 kg model to control more finely the high-end specialty coffee and single-origin lineups for which demand has recently been surging.

This is to respond freshly and nimbly to customers’ increasingly diverse tastes, even with small batches.

The fact that the equipment we build with care is serving as solid wings for the CEO’s business expansion and sales growth is our greatest source of pride as developers and suppliers of the equipment.

SIEBENSTER Roaster Key Features at a Glance

There is a reason so many professionals in the field choose our equipment.

Here is a summary of the strong specifications and distinctive advantages unique to SIEBENSTER roasting machines.

• Drum design: A premium cast-iron roaster with maximized heat retention, delivering consistent results with no temperature deviation even through the grueling pace of back-to-back batches

• Heating system: A world-class Italian Polidoro burner and a Sigma variable solenoid valve deliver a precise, stable heat supply that fully reflects the operator’s intent

• Control system: Precise inverter control of drum rotation and the exhaust blower enables detailed roast profile design and execution matched to the characteristics and density of a wide variety of green coffees

• Data management: Precision temperature sensors and built-in Artisan compatibility provide an error-free, data-driven roasting environment and ensure flavor reproducibility, the core of wholesale supply

• Design strengths: An elegant exterior that elevates the space and custom color options create a pleasant work environment and leave a lasting, premium impression of the roastery brand
• Smart automation system: The only fully automatic roasting system among large commercial roasters that subdivides time into increments of under 1 second and uses PID control to track heating power with fine precision

Close-Contact Service Optimized for the Seoul Metropolitan Area: Commercial Equipment That Never Stops

As important as the equipment’s outstanding hardware performance is

our headquarters’ fast and accurate after-sales support system.

This is because the moment commercial equipment stops due to an unexpected problem,

it leads directly to delivery delays and financial losses.

We are located in Paju. As a result, for roasted bean suppliers in the nearby Seoul metropolitan area,

the reason SIEBENSTER is the best choice is precisely this advantage of being close by.

That is because, whenever a mechanical issue arises or regular maintenance is needed, we can visit more easily and more often.

Our headquarters’ expert engineering team, with its full technical capability, is dispatched immediately to resolve the problem.

The customer who chose this expansion also felt great reassurance from this responsible service,

and repeatedly stressed that it was the most decisive factor in choosing our 12 kg roasting machine without considering any other alternative.

Machines are honest and never lie.

Heating power designed in the right proportion,

performance that maximizes sweetness through high thermal mass,

smooth exhaust,

and a fast cooling system:

Our SIEBENSTER roasters, equipped with all of these features,

will always repay the sweat and dedication of the roasters who use them with the best cup.

Looking at the two machines sitting side by side in the spacious room,

we look forward to seeing how many people’s daily lives will be given a pleasant boost of energy by the countless roasted beans to be born here.

Going forward, our headquarters will keep supporting the customer’s business as it navigates a tough market,

quietly and from as close as possible, so that it can keep growing and achieve the best results.